Vision
TO BRING ABOUT CHANGE FOR HOW
LIFE COULD BE BETTER FULFILLED
WITH GOOD HEALTH, LOVE, JOY,
AND WELLBEING.
LIFE COULD BE BETTER FULFILLED
WITH GOOD HEALTH, LOVE, JOY,
AND WELLBEING.
Mission
TO BECOME THE NUMBER 1 B2B AND
B2C RETAILER IN ASIA,
combining both online and offline, by fulfilling our customers’ daily needs with technology, innovation and operation excellence; together with people and partners in sustainable way
Our Journey
Over 30 years
The Company has been committed to developingits business, products, and servicesto be in line with the needs of its customers.
1988
- Established the company named Siam Makro Company Limited
1989
- Opened the first Makro store, which is the Ladprao branch in Bangkok, Thailand
1994
- Listed on SET with ticker “MAKRO”
- EK-Chai opened the first Lotus’s hypermarket store in Seacon Square, Bangkok
1996
- Ek-Chai opened the first DC in Wangnoi, near Bangkok
2001
- Ek-Chai opened its first Lotus’s mini-supermarket called Express Ramindra in Bangkok
- Tesco and Sime Darby entered into a joint venture to form the Lotus’s Malaysia business
2002
- Lotus’s Malaysia opened the first hypermarket store in Puchong, Selangor, Malaysia
2003
- Ek-Chai launched the first Talad store opened in Phongphet, Bangkok
2005
- Acquired Siam Food Services Co., Ltd. in order to expand distribution of frozen and chilled products
2007
- Lotus’s Malaysia acquired the Makro Malaysia Cash and Carry business
- Lotus’s Malaysia launched its Clubcard loyalty programme in Malaysia
- Lotus’s Malaysia opened its fresh products DC in Simpang Pulai, Perak, Malaysia
2009
- Launched the first Makro in Eco Plus store format in Pattaya, Thailand
- Opened a DC in Wangnoi, Ayutthaya
- Ek-Chai launched its Clubcard loyalty programme in Thailand
- Lotus’s Malaysia opened its ambient DC in Bukit Beruntung, Selangor, Malaysia
2010
- Launched the Siam Frozen store in Chiang Mai, Thailand
2012
- Launched Makro in Foodservice format in Hua Hin, Prachuap Khiri Khan and entered the Vietnamese market via the establishment of Vina Siam Food
- LPF began trading on the SET
2013
- CPALL became Makro’s major shareholder
- Ek-Chai and Lotus’s Malaysia launched their Grocery Home Shopping (“GHS”) online shopping platform, allowing customers to buy fresh produce, grocery, and general products online
2014
- Launched Makro online sales channel for mobile devices
2015
- Ek-Chai opened regional DCs in the Northeast and South of Thailand
- Lotus’s Malaysia launched a strategic partnership with Lazada
2017
- Opened the first Makro store overseas in Phnom Penh, Cambodia
- Makro-TH developed and introduced the i-Trace system, which allows customers to trace the origin of products through QR code scanning, through partnership with CPF
2018
- Opened the first two LOTS Wholesale Solutions stores in New Delhi, India
- Completed the acquisition of 80% of Indoguna, giving it a foothold in Singapore, Hong Kong, and Dubai
- Ek-Chai began redeveloping its hypermarket and mini-supermarket concepts
2019
- Opened the first Makro store in Guangzhou, China
- Makro-TH launched online sales platform via MakroClick
- Launched the first Makro foordervice format in the “digital store” in Lad Krabang, Bangkok
- Lotus’s Malaysia completed a refresh of 21 stores under its next generation program
2020
- COVID-19 pandemic caused major disruption in the world economy, affecting our business in Thailand, Malaysia and overseas
- Opened the first Makro store in Yangon, Myanmar
- The investment in Lotus’s by CPALL, CPH and CPM through shareholding in special purpose vehicle, CPRH, was completed in December 2020
2021
- In February, Lotus’s hypermarkets were rebranded under the “Lotus’s” brand, and we opened our first “Go Fresh” mini-supermarket
- On 25 October, the Company completed its acquisition of Lotus’s by the entire business transfer of CPRH to the Company.
- On 22 December, the Company allocated the newly issued ordinary shares up to 770,000,000 shares with a par value of THB 0.50 each to the public and completed the registration of change in paid-up capital from the previous paid-up capital amount of THB 4,905,161,750, increased by THB 385,000,000, to the aggregate paid-up capital amount of THB 5,290,161,750
2022
- In March, Lotus’s Thailand launched a new online shopping platform "Lotus's SMART Application" along with membership system "My Lotus's".
- In November, Lotus's Thailand opened a prototype SMART Community Center at North Ratchaphruek to support smart lifestyles in every dimension of every generation.
- Integrating and developing Makro’s online ordering services “MakroClick” to new online platforms “Makro PRO” to meet the demand of online customers in all dimensions
2023
- In January, the Company introduced Lotus's Privé a premium hypermarket to meet the lifestyle of customers looking for a superior but value for money.
- Changed the securities abbreviation from "MAKRO" to "CPAXT" and its company name from Siam Makro PCL to CP Axtra PCL in June
- In July, the Company successfully inaugurated the first unmanned-smart store at Lotus’s North Ratchaphruek to drive digital transformation to become a RetailTech company.
- In August, the Company introduced Lotus's Eatery a standalone food court with an aim of creating an inspiring fresh & food destination
- The Company developed a new format that leverages the strengths of Makro-Lotus Mall to serve both entrepreneurs and consumers in Samut Prakan and Nakhon Sawan areas in the fourth quarter.
